Key Policies and Procedures
At Drake Homecare, we have policies and procedures lined out to guide our Service Users as well as our team of support workers. These policies and procedures help to ensure our standards are adhered to and our clients have a better understanding of our services.
The policies and procedures cover topics such as:
- Maintenance of Confidentiality
- Handling Your Money
- Gifts and Hospitality
- Bequests in Wills
- Helping with Medication
- Safe Keeping of Keys
- Additional Services
Detailed information about these can be found here.
Our terms and conditions can also be found here.
Care Quality Commission (CQC)
Drake Homecare Limited is regulated by CQC to provide care. CQC is a national body, which regulates the conduct of Domiciliary Care Agencies, and other social, health and nursing care services, in England and Wales.
All standards were found to be met following the assessment of the service during registration.